Bookings arrive by phone, email and message
Arranging a time takes several messages each, and it’s easy for something to be missed or double-booked.
All servicesLet customers book
Wix Bookings / Let customers book online
Let customers book
without the back-and-forth.
If you take bookings by phone, email or message, an online booking system can save you time and make it easier for customers to say yes. We set up Wix Bookings around how your business really works.
We set up, connect and support Wix Bookings for service businesses, from a simple appointment calendar to classes, courses and online sessions, and make sure it works smoothly on your website.
Talk to us about bookingsWix Legend level Partner100+ Wix websites builtServices · Calendar · Payments
Is this right for you?
Where are bookings
slowing you down?
If you recognise your business in any of these, an online booking system may help. Here are the situations we most often see.
Customers can’t book when you’re unavailable
People who are ready to book out of hours have no easy way to do it, and may go elsewhere.
No-shows and late changes cost you time
You’d like clear cancellation rules, reminders and, where it suits your business, payment up front.
Your booking tool doesn’t fit your website
Customers are sent to a separate page that looks different, or you’re managing more than one system.
What the setup covers
Bookings set up
around your business.
We agree the scope around the way you work and the plan you’re on. These are the areas we work through.
Services & session types
Set up your appointments, classes or courses, with durations, buffer times and whether sessions take place in person or online.
Calendar & availability
Set your working hours, blocked time and the way your calendar is organised, so customers can only book times that suit you.
Staff & locations
Where you have a team, set up each person’s availability and the services they offer, and the locations or rooms involved.
Payments & policies
Choose how customers pay, and set out cancellation and no-show rules clearly, using the options available on your plan.
Reminders & forms
Set up booking confirmations, reminders and any intake questions, so you have what you need before a session.
A booking journey that fits your site
Place booking options where visitors make decisions, and keep the experience consistent with the rest of your website.
After it’s live
Keep bookings running
smoothly.
A booking system works best when someone keeps an eye on it. If you’d like ongoing help, we can agree it alongside the setup.
Adding and changing services
Update prices, times, descriptions and availability as your offer develops.
Checking the customer journey
Test the booking process on desktop and mobile, so customers can book without difficulty.
Connecting your other tools
Link bookings with the tools you already use, where your plan and the tools allow it.
Regular check-ins
A look at how bookings are going and what to adjust next.
Bookings and website, together
A booking system that
sits naturally on your site.
Customers usually look at your website before they book. We build and improve Wix websites for service businesses, so your content, your enquiry routes and your booking system work as one clear journey.
Website designWhat we won’t do
We won’t recommend features you don’t need, or promise a particular number of bookings. If a simpler setup does the job, we’ll say so.
What depends on Wix
Some booking features depend on your Wix plan and on what Wix offers at the time. We’ll check what is available for you before we agree the scope.
Investment depends on your starting point and agreed scope. Booking volumes and results cannot be guaranteed.
How we work
A plan you can understand.
Work you can follow.
You’ll speak directly with David about your business and the most useful next step.
Understand how you take bookings
Look at what you offer, how customers book today and where time is lost, and agree what to set up first.
Agree scope & investment
Confirm what’s included, who does what and the price, and whether you’d like a one-off setup or ongoing support.
Set up, test & review
Carry out the agreed work, test the booking journey, then review how it’s working and decide what to adjust.
Before we talk
Wix Bookings
questions, answered.
Is Wix Bookings suitable for a small business?
Often, yes. It can suit a sole trader with a handful of services as well as a team with several staff and locations. We’ll talk through whether it fits how you work.
Can customers book appointments, classes and online sessions?
Wix Bookings supports one-to-one appointments, group classes and courses, which can take place in person or online. We’ll check what suits your offer and your plan.
Can customers pay when they book?
Wix Bookings includes payment options, and we can set these up where they suit your business. What’s available depends on your plan and your location.
Do I need a Baslon website for you to set up my bookings?
Wix Bookings is part of the Wix platform, so it works best on a Wix website. If your site is on Wix, we can add or improve bookings. If it isn’t, we’ll talk through your options.
Can you connect bookings to my other tools?
Often, yes. Whether and how depends on the tools you use and your Wix plan. We’ll check this at the start so you know what to expect.
Can you guarantee more bookings?
No. A clear, easy booking journey can help, but booking volumes depend on many things, including your services, your pricing and how people find you.
A useful next step
Let’s make it easier
to book with you.
Talk to David about your services, how customers book today and what you’d like to improve. We’ll discuss where to start.