A website that builds trust
A new website designed to build trust with first-time visitors, presenting the practice’s services and approach.
All case studiesA calm first impression.
Rewired Brain / Counselling & wellbeing · Cornwall
A calm first impression.
An easier first step.
A Wix website with integrated booking for a counselling and coaching practice, helping new clients understand the service and book without the back-and-forth.
- Client
- Rewired Brain
- Sector
- Counselling & wellbeing
- Location
- Cornwall
- Our work
- Website, booking & ongoing support
01 / The challenge
Help people feel comfortable
taking the first step.
When someone is considering counselling support, they need to understand the service and feel at ease with who they contact.
For Rewired Brain, the task was to help people understand the services available and feel comfortable taking the first step, with a website that builds trust with first-time visitors.
The website also needed to make booking simple, so new clients could find a slot without the back-and-forth.
02 / The work
Design, booking and support.
Working together.
A calm, connected approach, from a first visit to a booked appointment.
A clearer introduction to the practice
Service information and contact routes brought together, so visitors can understand what is on offer.
Online booking built in
Integrated booking, so new clients can find a slot without the back-and-forth.
Ongoing support
Continued support as the business develops.
The customer journey
From a first visit
to a booked appointment.
The work connects discovery, understanding and booking.
- 01 / Discover
Find the practice
Give people a calm, clear place to start when they are looking for support.
- 02 / Understand
Build confidence
Explain the services and approach so first-time visitors can feel comfortable.
- 03 / Book
Choose a time
Use integrated online booking to find a slot without the back-and-forth.
03 / The practical difference
A clearer introduction.
An easier way to book.
A calm website with booking built in, supporting the practice as it grew.
Within a year of the new website, Rewired Brain had a full diary of bookings and practice cohort expansion. Ongoing support has continued as the business develops.
Website
A calm, clear introduction to the practice.
Booking
Integrated online booking for new clients.
Growth
A full diary of bookings and practice cohort expansion within a year.
In the client’s words
“David is an absolute pleasure to work with and has really helped my business thrive and develop. I cannot recommend him highly enough, and will continue to partner with him as my business grows.”
Beyond the rebuild
Launch is a milestone.
Support continues.
Our work with Rewired Brain began with a new website and integrated booking, and continues with ongoing support as the practice develops.
It’s an example of how a website project can become a continuing relationship, with practical changes made as the business grows.
Your website / Your next step
Could your website bring
more of the right enquiries?
Talk to David about your services, your customers and what you want your website to do better.