Updates
Keeping your site and the apps it relies on up to date, so you can focus on running your business.
Maintenance and support / London, UK
Website maintenance and support so your site keeps getting better.
Ongoing updates, testing and fixes from Baslon Digital, so you can focus on running your business while we look after the back-office running of your website.
Wix Legend level Partner100+ Wix websites built5.0 · 51 Google and Wix Marketplace reviews
In short
What maintenance
and support means.
Website maintenance and support is the ongoing care that keeps a website working and improving after launch. Baslon Digital, a London-based Wix Legend level Partner, provides updates, testing and fixes, plus direct 1:1 help from David when you need a question answered or a problem fixed. Every engagement starts with a free call, and what is included and the price are agreed before work begins.
Last updated
What's covered
Ongoing care,
without the worry.
The exact mix depends on your site and how much you want to look after yourself. We agree it with you up front.
Testing
Checking that pages, forms, bookings and key journeys still work properly.
Fixes
Putting things right when something breaks or stops behaving as it should.
Improvements
Small, sensible changes after launch so your site keeps getting better.
1:1 support
Direct help from David when you need a question answered or a problem fixed.
Guidance if you manage it yourself
Advice on structure, content and features if you'd rather look after the site yourself.
Is it right for you?
Who this helps.
You don't need to have started with us. If your website matters to your business, it's worth having someone looking after it.
You've just launched
You want a sensible plan for updates, testing and improvements after the site goes live.
You'd rather not do it yourself
You'd like to hand over the back-office running of your site and get on with your business.
Your site was built by someone else
You need a reliable person to look after a Wix or Wix Studio site and fix what's holding it back.
You manage it yourself, with backup
You're happy running the site, but want 1:1 help when you get stuck.
How we work
Simple to start.
Clear what you get.
You'll speak directly with David about what you need. See how we scope and price projects.
Free call
Tell us about your website and what's worrying you. We'll say honestly what it needs, and whether you need us at all.
Agree what's included
We confirm what will be looked after, who is responsible for what, and the price, before work begins.
Keep it improving
We carry out updates, testing and fixes, and you can come to us for direct help whenever you need it.
Maintenance and support FAQs
Maintenance and support,
answered.
Also see Wix SEO, custom development and Wix designer services in London.
What does website maintenance and support include?
It covers the ongoing care of your website: updates, testing and fixes, help when something goes wrong, and improvements so the site keeps getting better after launch. We agree exactly what is included with you before you commit.
Why does a website need maintenance?
Websites depend on platforms, apps and connected services that change over time. Regular attention helps keep your site working properly, and gives you a place to turn when something breaks or needs to change.
Do you maintain websites you didn't build?
Yes, we can look after Wix and Wix Studio websites built by others. We'll review the site first and tell you honestly what it needs.
Can I manage my website myself and just get help when I need it?
Yes. Wix is designed so you can update your own content. We can offer guidance, and 1:1 support when you need a question answered or a problem fixed.
How much does website maintenance and support cost?
It depends on the size of your site and the help you need, so we don't publish fixed prices. After a free call we agree what is included and the price in writing before work begins.
Can you help improve my website's search visibility too?
Yes. Ongoing SEO is a separate service that can sit alongside maintenance and support. See our Wix SEO page for how it works.
Who will I be dealing with?
You'll speak directly with David, who leads Baslon Digital, so you get a straight answer from the person who knows your site.
A useful next step
Want someone looking
after your website?
Book a call with David to talk through your site and the support that would help most.